FAQ

You can book directly on our website.

Reservations are accepted from 3 months up to 2 days prior to your stay.

The maximum occupancy is 8 guests. There are two bedrooms on the second floor, each with two double beds (up to 4 guests per room). Preschool children are not counted toward the occupancy.

Yes. Please contact us to change the number of guests. Increases are allowed up to the maximum of 8 guests; for decreases, a cancellation fee may apply.

Please contact us by phone or email. Changes may not be possible depending on availability.

30 days prior: 20% / 14 days prior: 50% / 7 days prior: 100% / No-shows: 100%.

Once we have processed your cancellation, the timing of your refund depends on your credit card company’s rules. Please check with your card company for details.

Our villa uses an unmanned self check-in system. After completing the online pre check-in before your stay, you will receive an information email at 3:00 PM on the day of your arrival. Please follow the instructions in the email to complete the on-site check-in (including facial recognition), and use the key code shown to enter the villa.

At check-out, you will also receive an email with instructions. Please follow the directions and leave the villa by 11:00 AM.

We’re sorry, but we do not offer early check-in or late check-out services.

We do not have on-site staff, so advance delivery cannot be accepted. Please arrange delivery after check-in time and receive it yourself.

As a rule, there is no mid-stay cleaning or linen change. Please use the in-room washer/dryer if needed.

Please see our inventory list: Facilities & Inventory

Yes. We have fiber-optic internet and a wireless router; online meetings and remote work should be possible without issue.

Yes. There is one TV in the living room.

A drum-type washer/dryer and laundry detergent are provided.

Free parking is available for up to 5 cars.

Please see our inventory list: Facilities & Inventory

Please see our inventory list: Facilities & Inventory

The nearest supermarket is Mini Fresh Takeno, open 7:00–22:00.

Please use the tabletop portable stove and hot plate on the outside deck. Local regulations prohibit BBQs, bonfires, and any open flame on the beach or outside the villa.

Light rain is acceptable as umbrellas are provided; however, BBQ is prohibited in stormy weather or strong winds for safety reasons.

For fire-prevention reasons, bringing BBQ equipment, portable stoves, charcoal grills, candles, or other fire sources is prohibited.

Please refrain from taking items outside the villa.

Salt and pepper are provided. Please bring any other items you may need.

There are no vending machines or drinks provided, so please bring your own beverages.

We provide about two sets of children’s cutlery.

Minors cannot stay without a guardian.

Pets are strictly prohibited. If a pet is brought in without permission, the full cost of cleaning and deodorization will be charged.

The entire villa is non-smoking (including e-cigarettes). Smoking is permitted only at the outdoor ashtray behind the property.

Please notify us immediately of any damage or stains. Depending on the situation, insurance may apply. If not reported, insurance will not cover it and you will be charged the full restoration cost. In cases of intentional or negligent damage, compensation for business interruption may also be charged.

Fireworks may be enjoyed on the beach in front of the villa. Please extinguish and dispose of fireworks properly in a bucket of water. Out of respect for neighbors, please refrain from fireworks after 9:00 PM. Bonfires are prohibited by local regulations.

Mobile phone signals may be weak in the Kirihama area depending on the carrier and location.

Scenic spots such as Yodo Cave and Hasakari Rock are located on the beach in front of the villa. Other nearby attractions include Kinosaki Onsen and Genbudo Cave.

• Takeno Tourism Association
• Visit Kinosaki